Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesAverage — N A
|Recommended: NoRent payment system and lack of communication — We are not pleased satisfied with the auto-pay system as it does not allow 1st of the month payment for non-resident and the lack of communication for this issue on your side. Got charged late fee and received delinquency notice without any prior communication. And when my father call Lucky they did not even know how your payment system works and why there was no drop-down option for 1st-of-the-month payment. Please pass this on to your management team. We expect require at least a 35 rent reduction on next month rent, educating your staff, and a fix to your system. Also please confirm all late fees are removed and there is no mark on our rental agreement. Thank you.
|Recommended: YesReview Overall great, however... — Overall great but the room itself has some noticeable quality issues. See my inspection form for more details.
|Recommended: YesEnvironment Check — Overall pretty good, definitely will recommend it to others
|Recommended: YesI stay with my sister Bella at Lucky Apartments when I visit her and it is always a great experience. I feel safe no matter what and the staff are extremely kind and helpful.
|Recommended: YesNice — Nice place
|Recommended: YesSo far this place is amazing D — The apartment is very clean, and the staff have been amazing so far. They are very attentive and were quick to help with the maintenance issues I had on move-in day. When I arrived, the apartment was spotless, and I was glad I didn’t have to do a deep clean like I normally do with other places I’ve rented. The environment is very calm, and you definitely get what you pay for at Lucky, especially with the furniture provided and the kitchen. My only complaints are that the desks and bedframe are a bit wobbly and shows some wear from previous renters.
|Recommended: YesI always have a great experience at Lucky. Olivia at the front desk helped explain how the fitness room works and was super nice. Very impressed with all of the amenities and the staff are great
|Recommended: Yesi visited Lucky earlier last week with my finance and her parents and had a great experience. Olivia was super helpful and professional helping to direct me where to go and made me feel very welcome.
|Recommended: YesThis is a great apartment. All stuffs are so helpful — This is a great apartment. All stuffs are so helpful
|Recommended: YesGood — Good
|Recommended: YesLucky - A great place to live — It has been a fantastic experience. Bella is amazing. She was welcoming and very knowledgeable and knows the property well. Daria and Adrienne were very helpful on move-in day. Very professional and so kind.
|Recommended: YesLucky dorms — 👍
|Recommended: Yes1104 — Good
|Recommended: YesMaintenance issues — There were a few maintenance issues which I was unable to get support for even though they were high priority