Ratings & Reviews
Resident Reviews
|Recommended: NoNoise — Hear other neighbors too well Poor payment management system
response from property -Hanyu, I'm sorry to hear that Lucky isn't a good fit for you and that we've missed the mark. Thank you for your feedback. We did just switch to a new payment management system if you're having problems with the new system we're happy to help: [email protected].
|Recommended: YesVery good apartment — I think lucky is a great apartment. It's really convenient, especially in winter, to buy foods and other materials without going out side the building.
For parking, I don't have a car and I have no ideal about the availability so I give a 3 here.
Thank you, Kai! Being connected to Fresh Madison Market is great there's nothing better than grocery shopping in your slippers!
|Recommended: YesExpensive and inefficiency — the apartment is really expensive and it is not worthy also the efficiency of staff in the apartment is low.
Kedi, I'm sorry to hear you're not getting the value you had hoped for at Lucky. If there's anything specific I can do to help please reach out: [email protected].
|Recommended: YesVery good. — I will recommend them to live in Lucky.
Thank you, Minmin!
|Recommended: YesGreat but price are too high — If lucky can lower the price a little bit, that will be better
|Recommended: YesAmazing staff, quality apartments and location — Location is everything. There is always some available to help you in any shape or form. Staff is always fair and positive.
Thank you for your feedback, Samantha!
|Recommended: YesOverall good — Overall, it was good to live in Lucky APT but me and my roommates were so stressed out during room visit period.
Thank you for your feedback, and my apologies that the fall sales period, with the apartment showing stressed you out. It's an intense time of year, but it shouldn't affect you. I'll talk to the team and see if there's a better way to manage this next year.
|Recommended: YesAlright — Secure place to live in and ideal location for college students. Maintenance is nice but is a bit pricey for the amount of space given.
Thank you for your feedback, Tina!
|Recommended: YesLove it — I love living here The staff is so nice and helpful. Maintenance requests are taken care of right away As a stressed college student, Lucky Apartments gives me one less thing to worry about. Great place to live
Masuma, that's so great to hear! Thank you for your feedback and for choosing to live at Lucky.
|Recommended: YesNice — Yes
|Recommended: YesLiving at Lucky — Overall living at lucky is great but unfortunately my apartment had too many maintenance problems for my liking
Knisha, I'm sorry to hear this. I hope things will get better in the second semester.
|Recommended: YesVery friendly anencephaly helpful staff — They are really here to help, not to hassle. I really enjoy the experience at Lucky. Overall, Lucky is probably one of the best if not the best of all the apartments in Madison.
Zhengliang, than you for taking the time to write this review. We appreciate you sharing your experience with other renters!
|Recommended: YesGreat — noise can go through walls
|Recommended: YesQuality Staff for a Non-Quality Apartment — There are definitely things that Lucky can improve on. For the apartment you're getting, Lucky is going to be on the more expensive side. The speed-cook ovens they advertise are more of a hassle than helpful. The units themselves are nice but shoddy and are noticeably low quality. Parking may be in a convenient spot but is pricey. If price is not an issue, this is a fantastic place to live. The staff are extremely friendly and will try to do anything they can to help you. The maintenance crew is outstanding and we've had any issue fixed quickly.
Thank you for the feedback and rating. We're in the process of replacing the speed-cook ovens with regular ovens, but it will be a few years until the project is complete. We agree, they've been a hassle!
|Recommended: YesGood overall — Room is clean and big and staffs are nice and really helpful.